Status — track a request
Request status
Every submitted request returns a durable reference and a trackable state (saved, notification pending, assigned, resolved). A saved request is stored; it does not create an account, a subscription or a charge.
Check the status of your request
Enter the reference from your receipt (it looks like
PW-2026-XXXXXX) and the email address you used. Both must
match the stored request exactly. This shows the saved status only — a
saved request does not mean a person has read it yet.
No reference yet? Send a message.